Data protection
1. Data protection policy
Under the provisions of the applicable data protection regulations, we inform the User that their personal data will be processed by Different Travel S.L.U., through the website or by the contacts you have with us, either by email, telephone or any other means, as appropriate, in the following cases:
| Cases in which the User provides us with their data |
What Different Travel uses the data for |
Categories of data used |
| Customer who makes a booking or contracts a service |
To provide the requested service, for the fiscal, economic and accounting management, development, control and improvement of this contractual relationship, for the control and prevention of fraud, for the sending of information about the contracted service and, while you are a client and you do not indicate us otherwise, to inform you about news related to the provision of the service. |
Identification data, contact data, financial data for payment, travel data. |
| User who makes any consultation or request |
To assist, manage and answer the consultation or request and for customer service. |
Contact information. |
| User who subscribes to newsletters, news bulletins or periodical publications |
To send commercial information about news and services of Different Travel, S.L.U. |
Contact details |
| User registered for Reserving Members Club |
To provide the services derived from membership to the Reserving Members Club, to manage this relationship and to offer commercial information and exclusive offers of Different Travel, S.L.U.’s services. |
Contact details and booking details |
| User who applies for work with Different Travel S.L.U. |
To manage selection processes of Different Travel, S.L.U. or companies associated with Different Travel, S.L.U. |
Identification data, contact data, training data, employment and training data. |
We also inform you that in the event of a telephone conversation, it may be recorded and registered by Different Travel, S.L.U. to ensure quality of service and to manage the corresponding application or recruitment process.
The legal basis for the processing of your personal data, as appropriate in the above cases, is the execution of the corresponding contractual or pre-contractual relationship, the consent given by the interested party or the legitimate interest of Different Travel S.L.U. in offering its customers updates and information about news and offers of the contracted services.
When, in accordance with the above, personal data may be used to send commercial or advertising information, you may object at any time to the receipt of such information.
Your personal data will not be communicated to third parties, public or private entities, unless such communication is imposed by applicable regulations or is necessary to meet or comply with the request for services (for example, when we have to provide your personal data to the establishment or service that is the object of the booking to ensure that you enjoy it). Please note that some of these third parties may be located in countries outside the European Economic Area that do not have data protection laws equivalent to those of our country. However, we provide appropriate safeguards to ensure that your personal information is protected at all times in accordance with applicable regulations. You can obtain a copy of the appropriate safeguards applicable in each case.
The data you provide will be kept for as long as the relationship with Different Travel S.L.U. is maintained, while you can be considered an active client of Different Travel S.L.U. because you have expressed your intention to re-contract a service with the company; or for the period of time necessary to comply with legal obligations.
The rights of access, rectification, deletion, cancellation, opposition and portability for the processing of your data may be exercised before the Data Controller at Calle Ramón y Cajal number 10, 22,330 in Aínsa (Huesca), and via the email address
privacy@onlyapartments.com, indicating the specific content of the right exercised, and must include the necessary information or documentation that allows you to be identified unequivocally. Likewise, when the processing of your data is based on consent, you may withdraw it at any time by following the above formalities. You have the right to seek the protection of the Spanish Data Protection Agency through its website
www.aepd.es
2. IP addresses and cookies
Different Travel S.L.U. informs the user that by accessing the server www.only-apartments.com and its associated portals, will record the IP address, as well as access to the server and the pages you visit. The IP address containing this data will be stored in a LOG file which will be processed by Different Travel S.L.U. to determine the number of pages viewed as well as for statistics. Different Travel S.L.U. does not link IP addresses to identifiable individuals.
The Portals use “cookies” to facilitate and personalize the navigation of the User. A “cookie” is a piece of information that is sent to the User’s computer when he/she accesses the Portals. Most browsers allow the User to deactivate the reception of “cookies”.
Different Travel S.L.U. may use cookies for advertising purposes. Different Travel S.L.U. does not associate navigation data with individuals who have not previously identified themselves.
More information about the use of cookies at:
https://info.only-apartments.com/en/cookies
3. Advertising
In order to present the User with advertising that best suits their interests, and for analysis and marketing purposes, we use the Facebook Website Custom Audiences tool, through which Facebook can assign the visit to our Portals to the User’s account and Different Travel S.L.U. may use the information obtained to display Facebook ads. Different Travel S.L.U. informs the User that it does not receive data about their use on Facebook and has no knowledge of the data sent through it. The User will find more information about the purpose and scope of data collection and the subsequent processing and use of the data by Facebook at facebook.com/ads/website_custom_audiences and https://es-es.facebook.com/privacy/explanation. If the User wishes to object to the use of Facebook’s Custom_Audiences Website, he can do so there.
In order to show the User certain campaigns in Google searches, such as Gmail and YouTube, Different Travel S.L.U. uses Google’s target group tool – Google Customer Match – which allows us to offer the User more precise results for our offers.
The User may disable the Customer Match option at any time in his/her Google settings, from the option “Disable Custom Ads” in “Ads Settings” which can be found on that page.
The User can find information about Google’s Privacy Policy
here.
4. Google Tag Manager
Our website uses Google Tag Manager, a solution to manage the tags of the website through a user interface. Tag Manager activates other web analytics and advertising management tags but does not access the data that can be sent to those applications, whether personal or browsing. The user can find information about the Google Tag Manager Privacy Policy
here.
5. Security
Is the method of payment really safe?
Different Travel S.L.U.’s system has one of the safest technologies as far as the protection of your credit card data is concerned, complying with all the international standards that legislate on the matter.
The SSL system, used by Different Travel S.L.U., encrypts all data making them indecipherable to anyone outside, so that payment via the Internet is, today, as safe as direct purchase.
What is a secure server or SSL?
It is the standard security technology on the Internet, Secure Socket Layer, which applies an encryption system to provide maximum confidentiality of data transmitted by it. Encryption consists of encoding data in order to prevent illegal entry into a system or the interception of data as it circulates through the network. So that your data will be encrypted at the point of sending and decrypted at the destination, so Different Travel S.L.U. will only have access to your data in the system of Different Travel S.L.U. For greater security, these details will be stored on a secure server protected by a firewall or a secure barrier, in continuous surveillance against any attempt of intrusion.
Hosting under a secure connection is an important necessity for any e-commerce site where the visitor is going to provide sensitive data such as bank accounts or credit cards. The user must know that their data cannot be read by anyone but the authorized recipient, and also that the latter is who they say they are, and is a real company.
SSL stands for Secure Socket Layer and is a protocol that allows a secure and reliable connection between two computers. By making mixed use of public and private key encryption, SSL maintains a very high level of security that makes it virtually impossible for other computers outside the connection to decrypt it.
Applying SSL to web hosting, the HTTPS protocol is born, which works in a similar way to HTTP (traditional hosting) but through a secure client/server connection. The address https://www.secure.only-apartments.com is an example of a secure site.
HTTPS also incorporates a new feature, and that is the possibility of installing a Secure Certificate that authenticates the identity of the site that has it. In this way, when a User visits a secure site, he can click on the secure connection icon in his browser and find out the identity of the site visited, with the assurance that there is a Certificate Authority that has verified all the data shown and granted a certificate for a limited time. Although it is not necessary to have a certificate issued by a Certification Body, it is advisable, to really check the accuracy of the security in the portal.
Different Travel S.L.U. has this certificate in its transactions executed and certified by GeoTrust as a measure to ensure maximum security.